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Tuesday, July 26, 2016

Instagram app is crashing for some users on Android, iOS

Instagram app is crashing for some users on Android, iOS
Instagram app is crashing for some users on Android, iOS


Users start reporting that Instagram crash

late on yesterday "monday" many users start reporting that the popular photo-sharing app: the Instagram crashes on both of Android and IOS devices, even more, some users report that they were facing issues with the website too
Instagram app is crashing for some users on Android, iOS
users complaine that Instagram is not working (crashes)


The Instagram company suggest solutions

after the reports, the Instagram company suggest a solution and they said :

"We’re aware of an issue that may be crashing the app for a small number of people. If you’re experiencing this, please reinstall Instagram."

however, even after Monday crossed into Tuesday, a lot of users were complaining tha the suggested solution by the company  is not working, and Instagram app was still repeatedly crashing.
According to one user on reddit, the app works after reinstalling but crashes again when it’s closed. And based on tweets, the bug also seems to have affected all versions of the app, including Android, iOS and Windows.
Instagram app is crashing for some users on Android, iOS
Instagram app is crashing for some users on Android, iOS

There are fewer new reports of the app crashing, according to downdetector.com and some users have also said their apps are working after the reinstall. But it seems that many users are still unable to use it. The outage seems to have affected the U.S., Japan, Australia and parts of Southeast Asia.
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